2019.02.25 Facebook Moderators

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The Verge did an expansive expose on how crushing it is to be a Facebook Moderator, both because of the context you're exposed to, and the grueling conditions and environment you work in. To me it read as a slightly overstated truth: that lots of elements are true, but like an Oliver Stone film, if you pack every bad rumors/story into one piece, you're magnifying the horror and filtering out the rest. It's not untrue, but not necessarily a balanced piece or the whole truth either. I think many could work in this environment and be fine, but generation do-for-me (and participation trophy) isn't really prepared for this kind of job, or getting out of the safe space of their parents basement.

Facebook is 3 things: bad interface, bad management, and biased policies. I want a social network that gives me control of what I see and share -- both to my friends and to advertisers. I realize they need to make a buck, and my information is their product, but the point is you can still give users the illusions of control. But Zuckerberg seems to have falling into the egocentric pit that many young billionaires do, they think because they timed things well, and worked hard, and got lucky that they're smarter than everyone else. This makes them arrogant, less mature, and slower to grow than the average human: Dunning-Kruger, inflated by being surrounded by yes-men.



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